Age Minimum (with Adult): 18+, Minimum Age:18+
Receptionist at Ames Family Hospice House, Westlake
The Hospice of the Western Reserve provides palliative end-of-life care, caregiver support and bereavement services throughout Northern Ohio. In celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
Duties/Responsibilities: Greet and direct visitors and conduct health screening and temperature check to all visitors entering the facility. Reception desk is staffed by volunteers in three hour shifts from 9 am - 9 am every day of the week. Back up receptionists are also needed.
Qualifications (special skills needed/physical requirements of the job): Friendly, professional, and reliable. Good phone skills as all visitors buzz in to phone to be let in. Health Screening questions are asked before they enter the building.
Volunteer Education and other requirements: Complete an application form, interview, attend four 3 hour virtual volunteer orientation sessions. Receive a criminal background check and 2 Step TB test at agency expense. Flu shot or medical/religious exemption needed for volunteering Dec. 1, 2020- Mar. 31, 2021 (peak flu season).
Additional Training: On the job training for this role and phone support backup provided by Volunteer Service Manager.
Volunteers can help out on a set schedule (Monday-Friday from 8:00am-4:30pm) or when available.
Volunteers must complete 9 hours of educational training before starting as a volunteer. Trainings are offered throughout the year at various sites.
An application and criminal background check (paid for by Hospice) are also required.
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